Customer Service Representative with Spanish and English
Popis práce
- Dealing with customers either by telephone, e-mails, fax, letter or other media within define SLA & quality standard
- Keeping records of customer interactions and contacts
- Researching required information using available resources
- Communication and coordination with all team members, internal departments and local offices
- Following-up on customer inquiries not immediately resolved
- Identifying and escalating priority issues
- Recommending processes improvements
Požiadavky
NECH MAJU GRAMATIKU !!!
- Knowledge of English and Spanish language on level B2+
- Customer service orientatation
- Strong communication skills
- Detailed oriented
- Team work and organizational skills
Benefity
- Jazykove kurzy (inernet alebo externe a to 2/3 z ceny max 330 eur/rok)
- Fitnes v Golem 8x vstupov za mesiac vratane wellnes a bazenu
- 2 dni dovoelnky navyse nad ramcem stanoveneho zakonom
- Platene nadcasy 50% priemerneho platu, 100% pocas vikendov a sviatkov
- Firemna kniynica
- Referral program, Suggestion program
- Tim building, Team eventy, Vianocna party
- Narodeninovy darcek
- Stravne listkz
- Obcerstvenie (kava, caj) + ovocny den kazdu stredu
Iné poznámky