• The first contact for any customer requests and demands
• Guarantee customer approval for PPAP / 4M change
• Manage team of residents in OEM assembly lines
• Monitor product quality (Seat) status and improve problems in car condition periodically
• Coordinate complete improvement activities for quality problems – root cause investigation, improvement plan definition, effectiveness verification
• Manage long term improvement plans – lead cross-functional team with colleagues from other departments, as well as with external suppliers
• Analyze warranty (field) claim data and related defective materials
• Define weak points and drive improvement projects
• Visit EU repair centers and investigate problems in car condition
• Weekly / Monthly performance reporting
• Processing financial invoice and lost costs – manage supplier compensation process

Employee perks, benefits