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WHERE IS THE BEST CUSTOMER SERVICE? Are you curious to know?

Lokalita Bratislavský kraj
Sektor
Typ Práce Trvalý pracovný pomer
Platové ohodnotenie 960 - 1 230 EUR/m
Publikované 42 minútami
Kontakt Mišová Kristína
Ref. Č. 1-26-24898

Popis Práce

Your job scope:

  • To provide technical support for clients – voice support
  • Resolution of various problems (TELCO Services) according to internal procedures
  • Escalation of advanced problems, daily cooperation with technical departments
  • Educating customers, giving detailed information regarding products and services in professional manner
  • Participation on training activities in order to raise overall customer satisfaction
  • Meet desired KPIs given for the role

Requirements

The successful candidate should have the following attributes:
  • Willingness to provide the best Customer Support for US customers
  • Very good written and verbal knowledge of ENGLISH language (B2 level)
  • Ability to work on SHIFTS (morning/day/night)
  • Good technical understanding
  • Excellent communication skills
  • Previous experiences in customer care

Benefits

  • Worker-friendly environment
  • Above average compensation
  • Career and Personal development
  • Multinational project team members

Other notes

For more related job opportunities visit www.grafton.sk/en/job-search?disciplines=absolventi

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