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SHARED SERVICE MANAGER (finance, SLA agenda)

Lokalita Nové Zámky
Sektor
Typ Práce Trvalý pracovný pomer
Platové ohodnotenie 1 700 - 2 300 EUR
Publikované 9 mesiacmi
Kontakt Medová Natália
Ref. Č. 2-11-31843

Popis Práce

This is the opportunity to become the essential part of newly open Shared Service Center in Nitra region and manage its financial site and contract agenda.

You will face the challenge in joining this well-established company in its phase of building new SSC in Slovakia. Within this position you will become one of the key member of local decision making unit.

We are looking for a senior and skilled specialist who will be covering following agenda:

  • Effective execution of Service Management Framework
  • Completes and executes the SLA by customer
  • Responsible for regional cost allocations
  • Regular service and performance reviews in alignment with Global Service Manager
  • Implements common service management methodologies (contracts, SLA, KPI/Reverse KPI, performance results etc.), tools and templates
  • Implements pricing and chargeback model
  • To be a first contact for incident management and for any issues related to delivery of services that do not meet the defined targets
  • Implements quality/continuous improvement programms
  • Support to Global Service Manager

Požiadavky

The successful candidate should meet the following attributes:
  • Master degree in Business/Finance/Accounting
  • Fluent level of English language, German language is a plus
  • Extensive experience in Shared Service Center environment is a MUST
  • Knowledge of SAP - FI module
  • Process management experience including the ability to apply, gauge and interpret process metrics
  • Experience in process improvements
  • Leadership skills
  • Flexibility in terms of travelling

Benefity

Iné poznámky

Viac podobných pozícií nájdete na www.grafton.sk/sk/job-search?utm_source=jobboard&utm_medium=jobposition

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