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IT AGENT support - helpdesk - POLAND

Lokalita Trenčiansky kraj
Sektor
Typ Práce Trvalý pracovný pomer
Publikované 15 dňami
Kontakt Otrusina Michaela
Ref. Č. 5-10-29471

Popis Práce

Do you want to gain experience in the IT industry? You don't have to have a background and work full-time!

An international company with advanced structures and opportunities for development is looking for candidates for the position of IT Agent with Slovak. There is relocation package offered.

Responsibilities include:

  • providing first line technical support by contacting customers via email and telephone,
  • solving problems regarding password generation, creating a group of accounts, verification of accounts, Windows, MS Office,
  • providing information about the IT products ordered by users,
  • recording / classifying incoming requests with an appropriate indication of their priority,
  • contacting with experts,
  • forwarding unresolved cases to the second line support.

Požiadavky

  • Very good English (min. B2),
  • Willingness to work and commitment,
  • Knowledge of MS Office,
  • Willingness to relocate to Poland.

Benefity

  • stable employment on the basis of an employment contract in a company with an established position on the market,
  • relocation package,
  • flexible graphic,
  • international environment,
  • work with foreign languages,
  • opportunity to gain experience in IT and customer support,
  • a package of initial trainings,
  • very attractive benefits (internal and external trainings, e-learning, funding lens / glasses, sports card, life insurance, medical care and fresh fruit once a week).

Iné poznámky

Viac podobných pozícií nájdete na www.grafton.sk/sk/job-search?disciplines=it-telekomunikacie

IT a telekomunikace | Vývoj sw a analýza | Správa systému a hw | Administrátor / správce | Analytik | Podpora | Technik | IT Analyst