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HEAD OF SERVICE DESK DEPARTMENT

Lokalita Bratislava
Sektor
Typ Práce Trvalý pracovný pomer
Publikované 8 mesiacmi
Kontakt Kolesárová Katarína
Ref. Č. 1-10-28562

Popis Práce

  • Coordinating service desk team and its smooth running
  • Management of daily services to ensure client satisfaction
  • Development of talents
  • People management activities - hiring, training, motivating, building cooperative and well performing team
  • Cost controlling

Requirements

  • Team leading experience from the field of Customer Care - min. 5 years
  • Fluent in English
  • Advanced level of MS Office
  • "To do" attitude and customer focus are must

Benefits

  • 13 salaries per year
  • Home office
  • Flexible working time
  • Referral bonus
  • Extra holiday days
  • Sick days

Other notes

For more related job opportunities visit www.grafton.sk/en/job-search?disciplines=it-telekomunikacie

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