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Customer Service Support Representative

Lokalita Bratislava
Sektor
Typ Práce Trvalý pracovný pomer
Platové ohodnotenie 900 - 1 000 EUR/mes.
Publikované 6 dňami
Kontakt Juhász Martin
Ref. Č. 1-26-30570

Popis Práce

Dealing with customers mainly by mail and e-mails within define SLA & quality standards
Keeping records of customer interactions and contacts
Researching required information using available resources
Communication and coordination with all team members, internal departments and local offices
Following-up on customer inquiries not immediately resolved
Identifying and escalating priority issues
Translating/transcript customer data to Latin (English)
Recommending processes improvements

Požiadavky

Potrebna je znalost ENG+GER, staci uroven cca B2 pisomne (komunikuju iba pisomnou formou). Bude podporovat CS representative, riesit jednoduchsie tasky, pripravovat podklady, zakladna orientacia v Exceli.

Benefity

The company is a dynamic organisation with lots of opportunities to grow. Company offers real challenges, a lot of work and benefit package.

Iné poznámky

Viac podobných pozícií nájdete na www.grafton.sk/sk/job-search?utm_source=email

Business Support Center | Administratíva | Zákaznícky servis | Špecialista | Operátor | Call centre | Junior | Administration