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CUSTOMER CARE SPECIALIST - OPPORTUNITY FOR FRESH GRADUATES IN KOŠICE!

Lokalita Košický kraj
Sektor
Typ Práce Trvalý pracovný pomer
Publikované 13 dňami
Kontakt Falatová Veronika
Ref. Č. 3-26-24786

Popis Práce

Are you customer oriented, proactive and enthusiastic person? Would you like to start your career in the environment of successful international company? Are you looking for job where you can use English on daily bases? If YES, take advantage of this opportunity and send me your CV ASAP!

Your responsibilities:

  • Interfacing with customers through the chat and phone in empathetic and professional manner
  • Solving customer needs, concerns and problems
  • Educating the customer on detailed product information
  • Keeping good relationships with customers
  • Complaints registration and escalation
  • Reporting
  • Participating in group discussions, meetings, ongoing training and other activities related to improving overall customer satisfaction

Requirements

Successful candidates shoud meet following requirements:
  • Advanced English - both spoken and written
  • Seconary or university education
  • Experience with customer service
  • Strong pro-client orientation
  • Excellent communication and presentation skills
  • Adaptability to changes
  • Technical thinking
  • Organization skills

Benefits

  • Worker-friendly environment
  • Above average compensation
  • Employee perks
  • Possibility of career growth on international level

Other notes

For more related job opportunities visit www.grafton.sk/en/job-search?disciplines=absolventi

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